Privacy Policy

Effective Date: December 28, 2024

1. Introduction

Welcome to Pintaz ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using Pintaz, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and profile picture when you sign in with Google or create an account
• Order Information: When using E-Drive Thru, we collect your order details and preferences
• Community Reports: Traffic reports, speed trap alerts, and road hazard reports you submit

2.2 Location Information

• Precise Location: GPS coordinates for navigation, routing, and ETA calculations
• Background Location: Location data while navigating, even when the app is minimized
• Saved Places: Locations you save for quick access

2.3 Automatically Collected Information

• Device information (model, operating system)
• App usage data and navigation history
• Crash reports and performance data

3. How We Use Your Information

We use the collected information to:

• Provide turn-by-turn navigation services
• Calculate routes, ETAs, and toll costs
• Enable E-Drive Thru ordering and pickup coordination
• Display community-reported traffic alerts and hazards
• Improve our services and user experience
• Send order status notifications

4. Information Sharing

We may share your information with:

• Vendors: When you place an E-Drive Thru order, vendors receive your ETA and order details
• Service Providers: Third-party services that help us operate (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

We retain your data for as long as your account is active. Trip history is stored for your convenience but can be deleted at any time through the app. You may request deletion of your account and all associated data.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS)
• Secure server infrastructure
• Access controls and authentication

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Opt-out of background location tracking (note: this will disable navigation)
• Withdraw consent for optional data collection

8. Children's Privacy

Pintaz is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data has been collected, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

10. Contact Us